AIDET: a way to communicate in healthcare

AIDET® is a communication framework for healthcare professionals to communicate with patients and each other in a way that decreases patient anxiety, increases patient compliance, and improves clinical outcomes. The acronym AIDET® stands for five communication behaviors: Acknowledge, Introduce, Duration, Explanation, and Thank You. Created by Studer Group as a foundational tactic for effective patient … Continue reading AIDET: a way to communicate in healthcare

Operations Tip: White boards

In this digital age, everyone is creating Power Points or sharing screens to work on planning or other important projects. But there is a lower tech method still around that can be just as efficient as some of these digital alternatives….the whiteboard. Here are some reasons to keep a whiteboard around: Brainstorming Great for doing … Continue reading Operations Tip: White boards

Operations Tip

Simulation Operations can become complex with a lot of moving parts. Having staff meetings every week may not be an option based on operational tempo. This poses an interesting challenge in keeping your staff and instructors up to date with information that can be rapidly changing …even by the hour. Many of use use Goodle … Continue reading Operations Tip

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